Tickets and passes purchased will be delivered electronically as a QR Code via (Email, Web, or the Tixr App) and may be added to your Apple Wallet or Google Wallet. Some events may only allow a digital rotating QR code.
Before purchasing tickets, please confirm the event title, date, time, and location. All ticket sales are final. Tickets are non-refundable, including if you are unable to attend the event. By purchasing a ticket, you acknowledge and agree to this purchase policy and the terms presented during checkout.
Tickets purchased online or at events, parties, or shows are final. If an event is fully canceled with no rescheduled date, further instructions will be provided to ticket holders. For events offering payment plans, plans with past-due balances may be canceled. Any previously paid installments are non-refundable.
Order Protection may be available at checkout through a third-party provider and may reimburse you in certain qualifying situations if you are unable to attend. Please refer to the Order Protection section below for additional information and coverage details.
If upgrades are offered, tickets may be upgraded to higher-value tickets using the Tixr upgrade tool. Downgrades are not permitted. Exchanges may be allowed 48 hours prior to an event if incorrect tickets or dates were purchased, provided the replacement ticket is the same price, available, and your current ticket is not sold out. Tickets purchased outside of Tixr are not eligible. All upgrades and exchanges are subject to availability.
Order Protection may be available at checkout through a third-party provider and may reimburse you in certain qualifying situations if you are unable to attend. Order Protection applies to specific qualifying scenarios, including: Personal illness or injury, transportation disruptions (such as flight cancellations or vehicle breakdowns, and family emergencies. Coverage does not apply to every situation. Please review the complete Terms and Conditions during checkout to understand all covered scenarios and exclusions.
A wristband may be given to you upon check-in. Attach the wristband to your wrist. Wristbands are void if tampered with or removed. You may receive a new wristband at each party or event you attend. One wristband per person. The wristband does not guarantee entry or re-entry. LE Parties is not responsible for lost or damaged wristbands. Wristbands are non-refundable and not redeemable for cash. All wristbands will be checked for proper application by security personnel.
Punch Cards
A single-person punch card may be issued and is valid for admission to the listed parties. The punch card cannot be used with any other offers. One card per person includes admission to each party. The card does not guarantee entry, based on capacity. Parties with holes punched out are not valid for entry or re-entry. LE Parties is not responsible for lost or stolen cards. The card is non-refundable and not redeemable for cash.
AGE REQUIREMENT
You must be 21+ years of age or older unless otherwise stated on the event listing, and present a valid government-issued photo ID upon check-in to attend events.
PHOTOGRAPHY & VIDEOGRAPHY
Events may be photographed and filmed. By attending an event, you acknowledge and agree that you may appear in photos or videos used in any and all media now known or later developed, worldwide and in perpetuity, including promotional and advertising materials. By attending, you waive any claims against LE Parties, Location Events LLC, and its affiliates related to the use of such media. If you do not wish to appear in photography or video recordings, please do not attend the event.
RULES & POLICIES
For the safety of all attendees, prohibited items include but are not limited to: • Personal alcohol or illegal substances • Weapons of any kind (including pocket knives, pepper spray, etc., regardless of permit) • Professional photo, video, or audio recording equipment • Laser pointers • Backpacks, luggage, and large bags • Sharp objects • Drones
Any prohibited item surrendered to security will not be returned. Event management and private security personnel reserve the right to make the final determination regarding allowed or prohibited items.
ENTRY & SECURITY
Every attendee must have a valid ticket and government-issued photo ID, including media credentials where applicable. If your ticket is for a specific entry window, please enter at the designated time; otherwise, additional entry fees may be required for late entry. Events are subject to venue capacity. All attendees may be searched prior to entry. By entering an event, you agree to submit to a thorough security search, which may include emptying pockets and bags, a full pat-down, inspection of personal items, and possibly removing shoes. Event staff reserves the right to refuse entry to anyone.
Code of Conduct
All guests are expected to behave in a respectful and responsible manner while attending the event. Harassment, discrimination, threatening behavior, fighting, vandalism, or damage to property will not be tolerated. The possession, use, or distribution of illegal substances is strictly prohibited. Guests who appear visibly intoxicated or who engage in unsafe behavior related to alcohol consumption may be denied entry or removed from the event. Event organizers reserve the right, at their sole discretion, to refuse admission or remove any guest who violates this Code of Conduct or engages in disruptive, illegal, or unsafe behavior. Any guest removed from the event for violation of these policies will not be eligible for a refund or compensation of any kind.
ADDITIONAL INFORMATION
DJs, performers, shows, performances, and venues are subject to change without notice. Please check LE Parties website for the latest info and updates.
All events are rain or shine and will proceed regardless of weather conditions unless deemed unsafe by event management or local authorities. Outdoor events may experience weather-related delays, schedule adjustments, or temporary postponements, and the event organizer is not responsible for delays or disruptions caused by weather conditions. If weather conditions prevent an event from taking place as scheduled, the event may be delayed, rescheduled, relocated, or replaced with a similar event at the organizer’s discretion. Any replacement or rescheduled event may occur on a different date, time, or location. All ticket sales are final and non-refundable, including in cases of weather delays, schedule changes, venue changes, or event modifications. By purchasing a ticket and/or attending the event, ticket holders acknowledge and agree to these terms and understand that weather conditions or related adjustments do not constitute grounds for a refund or chargeback.
Most events are 21+ unless otherwise stated on the event listing. A valid government-issued photo ID is required at all parties and must be shown with absolutely no exceptions.
No oversize bags are allowed. Drawstring bags, fanny packs, or purses are permitted after security inspection.
Guests attend and participate in the event at their own risk. Event organizers, venues, staff, and affiliates are not responsible for any personal injury, loss, damage, or theft of personal belongings that may occur during the event. Participation in any activities, attractions, or event features is voluntary and undertaken at the guest’s own discretion and responsibility.
If you have reviewed the above information and your question has not been answered, please submit an inquiry through the LE Parties contact form, or for more ticketing help, contact Tixr support & chat.
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